Asus Lousy Customer Support: Exhibit A

So I contact Asus Online Customer Service because I’m unable to adjust the brightness level of HDR content in the OSD of the PA32UCX. The chat lasted thirty long minutes. Had I known Asus support was this atrocious, I would have gladly spent the extra money for Apple’s Pro Display XDR instead. Asus: Hello! Please… Read More

HDR Calibration: What They Don’t Tell You

The reason production houses spend as much as $40,000 on reference monitors is quite simple: they need to have unwavering confidence that their work is going to be displayed exactly as intended. However, all displays change with time, and the only way to ensure consistent results is to calibrate them on a regular basis.* Yet,… Read More

Asus ProArt PA32UCX-K Woes Begin

Update: Why none of this matters. In a previous post, I wrote how I was unable to install Asus’ proprietary calibration software; but having read somewhere that X-Rite’s i1Profiler was supposed to give better results, I went ahead and used that instead. But the colors weren’t nearly as accurate as they were supposed to be;… Read More