Veydra Couldn’t Care Less About You

I received a personal message this morning:

Hi there! I have been searching high and low for contact info for Veydra, l bought a m43 mount from them, but have not recieved word one about shipping. They dont even reply to mail. I understand you had the same experience, and have contact data to someone whos been working there? Would be greatly appreciated if you help me out. How someone who Is making such beautiful lenses can have such disdain for their customers is beyond me.